Fix the issues on the Internet and wireless networks and rescue the extender from misconfigurations.


Like a mini-computer, the WiFi extender runs on a Linux-based operation system. Rebooting the extender can solve some of the mysterious problems, fix the Internet connectivity issues, and improve the security level.

The Internet provider assigns a temporary IP address that can be changed during a timeout. If the extender misses the change, the Internet connection might become slow. The same can happen if too many devices are connected to the router. The extender found channels with less traffic during a reboot and raised the performance speeds.

Soft Reboot

After accessing the admin, go to "System > Reboot" for a soft reboot.

Hard Reboot

To do a hard reboot, please unplug the PoE injector, wait a few seconds, and then connect it again.

Do not disconnect from the PoE injector while flashing firmware and resetting the extender.

Factory Reset

If you want a clean slate, there is no need to flash the firmware again. A factory reset will erase configurations and return the extender to the factory default setting just after flashing.

Soft Reset

After accessing the admin, navigate to "System > Backup / Flash Firmware."

  1. Locate the section of "Restore";

  2. Click the red button "Perform Reset" and click the "Confirm" button on the pop-up windows;

  3. The extender will go to the "System - Erasing" page, and the system indicator starts to flash;

  4. Wait 3~5 minutes until the extender completes the resetting progress and reboot.

  5. Check the landline LAN IP or reconnect to the WiFi hotspot, then reaccess the extender admin by visiting on a web browser.

Hard Reset

If we need to reset the extender but cannot access the admin panel or lose the admin password, we must use the physical reset button and run a hard reset.

Firstly, open the enclosure and find the small round black-color reset button near the four pieces of indicators.

Then, power on the extender and wait until the extender successfully boots up and the System indicator stops flashing. It's required to power on the extender completely before hard reset!

  1. Press and keep pushing the Reset button for 5 seconds.

  2. Release the Reset button.

  3. The extender starts resetting the firmware, and the system indicator flashes.

  4. Wait 3-5 minutes until the extender completes the resetting progress and reboot.

Do not turn off the power or disconnect from the PoE injector or power supply while resetting the extender.

Before disconnecting from the power source, ensure the extender completes the resetting progress and is rebooted.

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